Due to intense weather conditions, air passengers are sometimes unable to fly on time. Snow- or thunderstorms, thick fog, ice rain and so forth are considered as so-called extraordinary circumstances and therefore passengers are unluckily not entitled to compensation. This is because the airlines have no control over such unpredictable weather phenomenons.
Generally: In the event of flight cancellations or flight delays caused by bad weather conditions, flight passengers are unluckily not entitled to compensation! Bad weather conditions are considered as so-called extraordinary circumstances. But in some cases customers are nevertheless able to claim compensation. For instance if other flights are taking off at the same time and you manage to prove this. Note: Your flight has to have been scheduled not more than 3 years ago. You have to have checked in on time. Your flight was planned to start within the EU or land within the EU. In the case of a flight delay: You have to have arrived at least 3 hours later at your final destination airport.
In the event of a flight delay (more than 3 hours), a flight cancellation or a denied boarding the EU Regulation assigns different sums of compensation payment:
In the case that the departure is delayed or your flight is cancelled due to intense weather, it's presumably because the weather conditions are deemed as too unsafe to start. In this event aircrafts are of course not allowed to take-off and it clearly makes sense for the airlines to reschedule their flights until a suitable and safe departure time is given.
But unfortunately some airlines have been known to misuse specific weather conditions as a supposed reason for what was actually an avoidable flight cancellation or delay. An indicator to find out the accuracy of an airline’s assertion will be if other airlines are able to operate on schedule while your own departure is disrupted. In order to relieve themselves from paying a compensation to their customers, airlines often cite bad weather as the reason for flight disruptions.
In any case it is quite hard for passengers to prove that the airline was actually capable of operating. FairintheAir has the access to specific databases to check the accuracy of an airline’s assertion! We have the most current information about the flight weather and further necessary information about your flight. We are easily able to determine which plane were actually able to take off or were indeed not. This builds the precious advantage which makes FairintheAir successfully asserting your claims!
Another common excuse given by airlines is the absence of deicing-fluid for their aircrafts. In the last years, a lot of airlines have reasoned flight cancellations due to subzero temperatures and the alleged impossibility of deicing their aircrafts. Good to know: In the case that a flight delay or a flight cancellation due to subzero temperatures is actually related to a lack of deicing-fluid, airlines can indeed be held liable for the failure of not deicing their aircrafts, because the airline company should have expected the situation, and the flight passengers can therefore claim their owing compensation.
Check your entitlement to compensation by using our online-calculator! We support our customers by taking all the required steps to claim your compensation. It's simple and fast: Just enter your flight information into the online form. It only takes a few minutes to tell you whether you are entitled or not. In the case that our software confirms that you are eligible for a compensation payment, we recommend to mandate us to take over the case. Save your time and reduce annoyance – FairintheAir will handle everything else for you!
No matter if the reason for a flight delay or a flight cancellation is deemed as an so-called extraordinary circumstance - in the case of any disruptions caused by bad weather conditions, air passengers are entitled to specific services and benefits during their waiting time at the airport: