Can I mandate FairintheAir without using the online form?
We can provide our service only in connection with the online calculator.

Can I mandate FairintheAir without using the online form?

We can provide our service only in connection with the online calculator. The software will ask you a few questions about your flight to provide us all the necessary information we need to process your request. Our team will be happy to assist you – fair, competent and fast!

accommodation
transport
Presently, FairintheAir is only able to provide the service of enforcing claims regarding a flight delay, a flight cancellation, 
                                a missed connection flight or a denied boarding.

Does FairintheAir also handle claims for transport and accommodation costs?

Presently, FairintheAir is only able to provide the service of enforcing claims regarding a flight delay, a flight cancellation, a missed connection flight or a denied boarding. In the case you have had additional expenses we recommend to submit all supporting documents directly to the airline.

All the data has been entered
into the calculator.
What next?

We will take care of the rest. After having checked you data we instruct our expert team of lawyers to claim your flight rights. During the case we will keep you updated all the time through. For any inquiries please don't hesitate to contact us!

How can I check
the status of my claim?

You will receive an email from us whenever we get news about your case. Besides that you can always contact us directly via email or by phone.

How long does it take before I get my compensation
The processing time of each claim depends on your individual case.

How long does it take before I get my compensation?

The processing time of each claim depends on your individual case. Different particulars of each flight, airline and legal situation lead to a different length of handling time. Because of that an exact specification is not possible. FairintheAir will in any case keep you up to date regarding the status and progress of your claim. You will receive an email from us whenever we get news about your case!